NETWORK-POWERED BUILT FOR WOOCOMMERCE

Know the COD risk.
Before you ship.

A first-time customer isn’t always a first-time buyer. Use delivery signals from across the network to make smarter Cash on Delivery decisions.

Your rules. Your checkout. A wider view.

BEYOND YOUR STOREIllustrative example
Store ADelivery history
Store BDelivery history
sSmart CODSHARED INTELLIGENCE
Store CDelivery history
Your storeA more informed checkout
New customer. More context.

Eligible delivery history found in the network.

Network match
Your chosen actionRequest an advance payment

A decision based on your rules — not a public blacklist.

From the creators of
Smart COD for WooCommerce

MADE FOR YOUR CHECKOUT

Woo WooCommerceClassic & Block CheckoutNetwork protection includedMerchant-controlled rules

01 / THE NETWORK ADVANTAGE

New to your store.
Not necessarily new to the network.

Your order history tells one part of the story. Connected stores help you see beyond it.

01

See beyond your own orders

Check eligible delivery signals from participating stores in the same country — even when someone is buying from you for the first time.

02

Keep the decision in your hands

You choose what counts as a match, how successful deliveries are considered, and what happens next at checkout.

03

Use signals, not shared customer lists

Protection uses pseudonymised identifiers. It does not give merchants access to other stores’ customer lists.

Network coverage varies by country and participating stores. Delivery history is a signal, not a guarantee of future behaviour.

02 / YOUR NEXT MOVE

The right response.
Not just a red flag.

A network match is useful when you can act on it. Choose the checkout experience that fits your business.

Email verification confirms access to an inbox, not whether an order will be collected.

CUSTOMER EXPERIENCEInteractive illustration
YOUR STORESecure checkout

One last step.

Order total€100.00
Credit or debit card
Pay online to complete your order

Cash on Delivery is not available for this order. Please use an available online payment method.

Preview only · no payment is collected

Same store. Same checkout. A response that follows your rules.

03 / THE INTELLIGENCE LAYER ML · CONNECT → TRAINING → SCORING

Know which order
needs a safer checkout.

ML estimates the risk of an order going uncollected—not whether a person is “good” or “bad.” It brings together this order’s context and past delivery outcomes across the network, beyond a simple count of failed deliveries.

Delivery historyUncollected and successful orders across eligible stores.

Order contextCart value, shipping, location and timing.

Current checkoutThe model evaluates this order, not a permanent customer label.

HOW IT CONNECTS TO YOUR PLUGIN
s

Risk signal. Your action.

When a validated model flags high risk, your saved choice determines the checkout response.

High-risk orderHide Cash on Delivery
Or require a depositOr verify email
01 / SET THE RESPONSEChoose the high-risk action in the plugin.

Decide what happens to COD. Your rules and network thresholds remain separate controls.

02 / SEE THE REASONUnderstand each decision in the audit.

Once live, see the model version and actual contributing feature groups—not just “high risk.”

03 / CONNECT, THEN TRAINScoring follows data and validation.

Connect your store to begin collecting outcomes for training. The first audit status is “Training”; existing rules decide until a model has enough representative data, passes validation and is activated.

Example actions illustrate the configurable ML policy, not a live risk verdict. Live ML actions require representative data, model validation and a deliberate activation.

04 / PROTECTION, ON YOUR TERMS

Your business.
Your risk appetite.

One uncollected order doesn’t have to tell the whole story. Set your thresholds and let successful delivery history influence your rules.

A few things worth knowing

Choose your coverage

Use the network alongside your own store’s history, or keep protection store-only.

Set the threshold

Decide how many uncollected orders should trigger a protection action.

Consider the positives

Configure when successful delivery history keeps COD available.

Fine-tune checkout

Add COD fees, deposit rules and conditions for shipping, location, products or cart value.

05 / SIMPLE, FLEXIBLE PLANS

One network.
A plan for every store.

The network is included in every plan. Choose how many stores you manage — not your level of protection.

Billing cycle

Billed monthly. Cancel renewal whenever you like.

For your own store

Single

€14.90/ month

1 WooCommerce store

One subscription. Your complete COD toolkit.

Choose Single

For a small portfolio

Agency

€59/ month

Up to 5 WooCommerce stores

Separate rules and history for every store.

Choose Agency

For your growing portfolio

Agency Plus

€99/ month

Up to 10 WooCommerce stores

More stores, managed from one account.

Choose Agency Plus

The same protection. In every plan.

  • Cross-store network signals
  • Your own store’s delivery history
  • ML scoring after training and validation
  • COD restrictions & flexible fees
  • Advance payment rules
  • Email verification
  • Plugin access & updates

Monthly or yearly recurring subscriptions. Yearly plans are charged in full upfront and renew annually. Cancel renewal from your account. Applicable taxes and the final total are confirmed at checkout.

Subscriptions aren’t open yet for live purchases. This is a launch preview; sandbox checkout, where enabled, uses test payments only.

From the network to your checkout.

After your purchase or card trial is confirmed, activate your account, download the plugin and connect your stores.

  1. Choose your plan

    Start with the number of stores you need.

  2. Complete checkout

    Enter your details and choose a purchase or 7-day card trial in secure Stripe Checkout.

  3. Activate your account

    After confirmation, set your password using the email we send. Log in to download the plugin.

A LITTLE MORE CLARITY

Good questions.
Straight answers.

What to know before putting the network to work.

What does the network add to my own store’s history?

Your store may not have seen a customer before. The network can provide eligible delivery signals from other participating stores in the same country. Your configured thresholds determine whether those signals require a different checkout action.

Is this a blacklist of customers?

No. Merchants don’t browse shared customer lists or other stores’ orders. Smart COD AI uses delivery signals to apply your rules, including allowances for successful deliveries. A historical match is not proof of fraud or a guarantee of a future failed delivery.

When will ML provide a score?

After you connect your store, its decisions start with the “Training” status. Over a period of data collection, we assess whether there are enough representative outcomes to train and validate the model. Only a validated, deliberately activated model can provide a checkout score. Until then, your configured rules and network history make the decision.

What if there is no network history?

No history is not a negative finding. Your other checkout rules still apply. Network coverage depends on participating stores, country and the available eligible data.

How does an advance payment work?

You choose a fixed amount or percentage and the supported online payment methods. The customer pays that amount online first and the remaining balance on delivery. For example, on a €100 order with a 5% deposit, that means €5 online and €95 on delivery. An advance payment is part of the order total, not an extra fee.

Will it work with my WooCommerce checkout?

The WooCommerce plugin is designed for both the classic shortcode checkout and Checkout Blocks. Advance payments also depend on the online payment gateways enabled in your store. We’re starting with WooCommerce; other platforms are planned.

How are customer details used?

Customer matching uses pseudonymised identifiers rather than a merchant-facing directory of names or contact details. Pseudonymisation does not make data anonymous. Full data-use terms, retention details and merchant responsibilities must be available before subscription and connection.

Can I subscribe today?

Choose a plan and continue directly to checkout, without logging in first. This preview uses Stripe sandbox payments only; no real charge is made. Your account activates after confirmed checkout.

Ship with more context.
Not more guesswork.

Choose your plan